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AUSTRALIA ORDER & SHIPPING

Australia's 1st of Oct 2021Nicotine Ben

We put banner on our website about from 1st October 2021, the TGA (Therapeutic goods association) require a valid and legible Australian doctor’s prescription for any low value personal shipments of vaping products containing nicotine. Due to updates regulations on buying or importing into Australia, We required to have a valid medical prescription and tobacco import permit for HEETS orders.

3 Steps

  • Valid medical prescription
  • Place your order online 
  • Email to support@urbanvape.co.nz
    **due to hight volume of emails we received daily about general products. Please send email right after placed an order with us/each-time.**

Please allowed extra time if your documentation is not ready or we received after cut off time 12:30pm NZT

To obtain a prescription there are two pathways that are accessible: Consultation with Doctor:
Visit your local GP or if your local GP is not prescribing nicotine products visit Anthra Doctors for online or face-to-face consultations with Australian doctors who are available to assess you with your suitability for vaping.
Apply for Prescription online: Prescriptions can be simply obtained by QuitClinics.com or https://vapingscripts.com.au/ and are usually processed within 24 hours. It will take approximately 10 mins to fill out the form and answer questions about your smoking history. (ref:ecigamallnz 13.0ct.21)

HEETS

3 Steps

  • Valid Tobacco import permit
  • Place your order online 
  • Email to iqos@urbanvape.co.nz

Shipping to Australia

TOTAL ORDER (excluded from discount)                           DHL EXPRESS
Under $160 $35
Over $160Free

IQOS to Australia

All IQOS PRODUCTS
TOTAL ORDER (excluded from discount)                        
DHL EXPRESS
Under $160$35
Over $160Free
Product Name To qualify for free shipping
Any IQOS products + General itemsover $160 (IQOS) + over $160

ESTIMATED DELIVERY TIMES

in business days - weekends and public holidays not included

SUBURBSDHL
Adelaide2 - 4 days
Alice Springs2 - 4 days
Ballarat2 - 4 days
Brisbane2 - 4 days
Cairns2 - 4 days
Canberra2 - 4 days
Darwin2 - 4 days
Melbourne2 - 4 days
Perth CBD2 - 4 days
Sydney2 - 4 days
Hobart2 - 4 days
Gold Coast
2 - 4 days
All Regional/Rural outside metro areaAdd 1-4 days

FAQ

CONTACT US

2016

SINCE

3

STORES

+100

E JUICE RANGES

+200

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