Order From Australia
Australia's 1st of Oct 2021Nicotine Ban
We put banner on our website about from 1st October 2021, the TGA (Therapeutic goods association) require a valid and legible Australian doctor’s prescription for any low-value personal shipments of vaping products containing nicotine. Due to updates regulations on buying or importing into Australia, We required to have a valid medical prescription and tobacco import permit for HEETS orders.
3 Steps (Products containing nicotine)
- Valid medical prescription
- Place your order online (International orders - Temporarily bank transfer pay only)
- Email to support@urbanvape.co.nz
**due to the high volume of emails we received daily about general products. Please send an email right after placing an order with us/each-time.**
Please allowed extra time if your documentation is not ready or we received it after cut off time 12:30 pm NZT
To obtain a prescription there are two pathways that are accessible: Consultation with a Doctor:
Visit your local GP or if your local GP is not prescribing nicotine products visit Anthra Doctors for online or face-to-face consultations with Australian doctors who are available to assess you with your suitability for vaping.
Apply for Prescription online: Prescriptions can be simply obtained by QuitClinics.com or https://vapingscripts.com.au/ and are usually processed within 24 hours. It will take approximately 10 mins to fill out the form and answer questions about your smoking history. (ref:ecigamallnz 13.0ct.21)
3 Steps (Heets)
- Valid Tobacco import permit (from ABF)
- Place your order online
- Email to support@urbanvape.co.nz
Shipping to Australia
| TOTAL ORDER (Weight) | NZ Post |
|---|---|
| Australia Shipping 0 - 1kg | $25 |
| Australia Shipping 1 - 2kg | $30 |
| Australia Shipping 2 - 3kg |
$50 |
| Australia Shipping over 3kg | $60 |
ESTIMATED DELIVERY TIMES
in business days - weekends and public holidays are not included.
When you place an order, please consider delivery delays.
| SUBURBS | NZ Post |
|---|---|
| Adelaide | 3 - 10 days |
| Alice Springs | 3 - 10 days |
| Ballarat | 3 - 10 days |
| Brisbane | 3 - 10 days |
| Cairns | 3 - 10 days |
| Canberra | 3 - 10 days |
| Darwin | 3 - 10 days |
| Melbourne | 3 - 10 days |
| Perth CBD | 3 - 10 days |
| Sydney | 3 - 10 days |
| Hobart | 3 - 10 days |
| Gold Coast |
3 - 10 days |
| All Regional/Rural outside metro area | Add 1-4 days |
| *International delivery delays | Add 1-3 days |