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How to click and collect?

by Ryan Lee on April 25, 2020

Click and Collect in 2 easy steps

Pick Up Location and Info

Available from : 28th Tue from Lockdown Level 3

Pick up branch: Albany Store 🚗

Address: 5/215 Rosedale Road, Albany, Auckland

Pick Up Time: 11AM to 6PM


Contactless Pick Up


Step 1. Shop Online. Find your products and Checkout.

Please place the order online and choose Pick Up as a shipping method.

There are instructions below how to choose pick up as a shipping method.


Step 2. Collect your order.

When your order is ready for collection, you will receive a SMS and/or Email.

If you could reply us your estimated arrival time that would be helpful.


When you arrive to pick up your order, please call us (09-218-6888) and wait outside the front door.
If there are other customers, please keep 2m social distance from each other.

The big table will be in between you and our staff.

We will not check your order through your phone since we try to make it as contactless.

We will check your order number and account name used for that order.


We are doing our best to make this as contactless pick up for your own safety and for Urban Vape team's safety.

Alcohol Hand Sanitizer will also be ready for you on the table to use.


❤️You can always contact us on ❤️

Urban Vape Facebook Page:

Chat App on website: (Recommended)

Phone: 09-218-6888



Choose the tab: Pick up