(NEW) Terms and Conditions

Effective Date: 01 November 2023



This website is operated by URBAN VAPE LIMITED trading as URBAN VAPE, hereinafter referred to as "we", "us" or "our". These terms and conditions ("Terms") govern your use of our website and services. By accessing our site or making a purchase, you agree to be bound by these Terms. Please read them carefully. If you do not accept these Terms, do not use the Website.


  1. Eligibility

You must be eighteen (18) years of age or older to register on our website or to make a purchase. By placing an order, you confirm that you are over eighteen (18) years of age and that you accept these terms and conditions.


  1. Minors

We do not sell products to minors. If an order is placed by a minor, the parent or guardian will be held responsible and we may take legal action to seek compensation for any loss or damage incurred.


  1. Unauthorised use

You agree not to use our products for illegal or unauthorised purposes. You must not violate any laws in your jurisdiction, including but not limited to copyright laws. The transmission of any harmful code, such as viruses or malware, is strictly prohibited.


  1. Termination of Services

Any breach or violation of these terms and conditions will result in the immediate termination of your services.


  1. General Conditions

We reserve the right to refuse service to anyone at any time for any reason. We are not responsible for the unencrypted transmission of your content or any changes made to adapt it to technical requirements. The section titles used in this Agreement are for convenience only and shall not limit or otherwise affect these Terms.


  1. Accuracy of information

We endeavour to provide accurate and up-to-date information on our website. However, we do not guarantee the accuracy, completeness or timeliness of the information. The content of this site is for general information purposes only and should not be relied upon as such. Historical information may be provided but is not current and should be used for reference only. We reserve the right to change the content of this site without notice.


  1. Changes in services and prices

Product prices are subject to change without notice. We may modify or discontinue the Service, or any part thereof, at any time without notice. We shall not be liable for any modification, price change, suspension or discontinuance of the Service.


  1. Products or Services

Certain products or services may only be available online. These products or services may be available in limited quantities and are subject to our return policy. We make every effort to display product colours and images accurately, but we cannot guarantee that your monitor will display them accurately. We reserve the right to restrict the sale of our products or services in certain territories. We may also limit the quantities of any products or services we offer and discontinue products at our discretion.


  1. Billing and Account Information

We reserve the right to refuse any order placed with us and to limit or cancel quantities purchased per person, per household or per order. You agree to provide accurate billing and account information and to promptly update your account as necessary.


  1. Privacy Policy

Your submission of personal information is subject to our Privacy Policy. Please read it for details of how we collect, use and disclose your personal information.


  1. Errors, inaccuracies and omissions

There may be inaccuracies or omissions in the information available on our website. We do not warrant that the information is accurate or complete. We may make changes or updates at any time.


  1. Prohibited Uses

You agree not to use our site for any unlawful purpose, to solicit unlawful activities, to infringe our intellectual property rights or the rights of others, to harass or discriminate on any basis, to submit false or misleading information, to transmit viruses or malware, or to interfere with the security of the service. We reserve the right to terminate your use of the Service if you violate any of the prohibited uses.


  1. Disclaimer of Warranties; Limitation of Liability

We do not warrant that the Service will be uninterrupted, secure or error-free. You acknowledge that your use of the Service is at your sole risk. We provide the Products on an "as is" and "as available" basis without any warranties, conditions or representations. In no event shall we be liable for any damages, whether direct, indirect, incidental, punitive or consequential, arising out of the use of the Service or any products or services obtained through the Service.


  1. Indemnification

You agree to indemnify and hold us, our affiliates, partners and employees, harmless from any claims, demands or expenses, including reasonable attorneys' fees, arising out of your breach of these terms and conditions.


  1. Severability

If any provision of these terms and conditions shall be unlawful, void or unenforceable, then that provision shall be deemed severable without affecting the validity and enforceability of any other provisions.


  1. Termination

These Terms will continue in force until terminated by either you or us. We may terminate these Terms at any time if you fail to comply with them.


  1. Entire Agreement

These Terms and any policies posted on our website constitute the entire agreement between you and us and supersede any prior agreements.


  1. Governing Law

These terms and conditions are governed by the laws of New Zealand.


  1. Changes to Terms of Use

We reserve the right to update, modify or replace any part of these terms and conditions at our sole discretion. It is your responsibility to check our website for changes.


  1. Contact Information

If you have any questions about these Terms of Use, please contact us at support@urbanvape.co.nz.


These Terms were last updated on 01 November 2023.